How to See Past Orders and Download Invoices

You can find the orders, billing history, invoices, and other information in the billing area for your organization. Follow these steps:

  1. Log in to your account.

  2. Select “Billing” from the left main menu.

  3. Select the organization whose billing you wish to view.

You will only be able to see the invoices and history of the organization you select. If a product was purchased using a different organization, you must choose that organization to view that history.

In the billings section, you can find past order history in three different ways.

  • “Orders” will show you the orders that have been made and their current payment status.

  • “Invoices” will show you a list of all invoices.

  • “Prepaid History” will show all activity in your prepaid account.

On each of these screens you can click “Filter” to filter the list by criteria such as payment method, product, time period, and etc.

Download an Invoice

You can download a PDF copy of an invoice in the Invoices tab by clicking on the number of the invoice you want to download.

Change Invoice Frequency

You can switch between invoicing per order and per month in the “Settings” tab. You can then change the setting by clicking on the green pencil and selecting “Per Order” or “Per Month”.

This setting will then apply to future invoices.