Why my site maker is not active if I buy well the domaine and the server space?
Bye
There is absolutely no relationship between Gandi SiteMaker and Gandi's VPS cloud hosting service.
* Gandi Sitemaker is an online WYSIWYG (click-and-drag) website builder that lets customers quickly and easily create a professional website
* Gandi's VPS servers are virtual dedicated servers designed for experience Linux server administrators who need the power and flexibility of a dedicated server on a cloud infrastructure.
The Sitemaker websites are automatically hosted by us, and so there is no need to purchase anything other than the subscription to the service. If you want a Gandi Sitemaker website, you do not have to purchase a Gandi VPS.
Once you have purchased your Sitemaker website, it is ready for activation from your Sitemaker page. We have a page in our wiki to show you how you can do this: http://wiki.gandi.net/en/sitemaker/activate
With regards to the share that you purchased for a VPS server, you can simply release the share from your account, and your prepaid will automatically be refunded for the remaining time that you paid for your share but did not use. You can see how to do this at http://wiki.gandi.net/en/hosting/manage-quota/manage-shares-account
As a reminder, the Gandi Wiki and Gandi Groups are not for official support from Gandi. They are for peer-to-peer customer support. If you have any specific questions, please send in a Support Ticket: http://www.gandi.net/support/contact/
Last modified: 02 May 2011 at 16:08 by Michael M. (Gandi)