Hi,

I tried to communicate with my server using ssh, so I typed

"ssh myusername@92.243.20.169"

This prompted me to enter my password. I did. The login

was accepted because I got the message:

[—————————————–]

GandiOS - Welcome to your new OS image.

[—————————————–]

But immediately following this promising message it said:

"Connection to 92.243.20.169 closed."

And that was it, my server had sent me packing,

uncommunicative machine says hello and bye in one go, lol.

What should I do, please?

Mary, have you solved this problem? I have exactly the same symptoms…

I also faced that problem. But now, I got the answer.

The "username" for ssh means the owner of dedicated server, not users created in server manager.

If you created your server by "Gandi AI" (me also), username is "admin." So you have to do "ssh admin@xxx.xxx.xxx.xxx" with the password which you entered at creating the server.

When you login by admin, you can see the following directories:

d_[your_server_name]

ftp
home
  [created user directory by server manager]
mysql
www
  [created www directory by server manager]

Your home directory is "/srv."

And you can ftp by username which was created in server manager.

When you ftp by username, your location is

   /srv/d_[your_server_name]/www

and you can only see the directory managed by the username.

So, if you create user abc and def, managing www.abc.com and www.def.com, respectively, you can see only www.abc.com directory when you ftp by user abc, and only www.def.com directory for user def.

Thank you very much Masaya, problem fixed.