Gandi Docs

I started creating a 1-share Debian 4 server 30 minutes ago and it still indicates "Order in progress…".

How many minutes does it normally take to create a basic 1-share server image for each of the different proposed OSes?

There are currently some technical problems occurring on all Hosting operations.

Service should be back to normal in the next 2 hours, that is to say around 1.30pm Paris time.

If you are still experiencing a delay later in the day, please contact our support team.

Regards

Hello, I added a 2-share CentOS 5 server and received my "Share addition successful" email 40 minutes ago, but the "Server" page still says "Order in progress". How long should I expect to wait?

Thank you.

Same issue here; I updated my billing information about an hour ago, and it still indicates 'Order in progress'. Are there any additional steps I need to take?

Same here. 4 hours and still "in progress", Debian 4.

Hi All,

You ccan write directly to hosting support for this issue :)

Can someone from Gandi state the expected time required to create a server? I imagine it may depend on how many software modules are requested, but a range of times should still be possible. I'm pretty sure that 40 hours is considered unacceptable for exit from Beta.

If an answer contains a reference to "now", please be aware that these entries are not time-stamped. "1:30pm" above probably does not refer to today, but I can't tell.

Me too. Past half an hour, pushing for one. It's stuck, that's for sure.

I've had them take over 24 hours, Currently waiting on one…for over 24 hours.

Waiting for 3 hours now… Normally it has to take no more than 10 minutes in Expert Mode, but…

I'm really, really disappointed.

I'm on day two. Sent in an email, a day ago, asking for an explanation. Server creation, and installing/uninstalling packages is getting really slow.

Hello,

If you have specific questions concerning your server's installation, please contact Gandi's customer support as Bradley has done, and provide us with your account details, and the nature and time of your problem so that we can look into your issue in detail and give you a personalized reply.

As a reminder, the wiki question section is intended for peer-to-peer support, and more generally for questions pertaining to the procedures explained in the wiki itself

Sincerely, Ryan