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Question "Help with my Domain", by Nestor T.

OK my domain is already transferred to Gandi.

I bought my domain by Moonfruit Sitemaker team, by using their registration & etc. But I never created an account here until now! The thing is my domain name is registered here, & I don't know how to add it to my account or have access to it!

I recently left sitemaker & I start in another place: s1.zetaboards.com

So I want my domain name to point to that new board!

I'm clueless, I have all the emails about the domain, that sitemaker sent me! Now any help how I can access to my domain will be helpful, also is due in December & I want to renew it ASAP!

Thanks in advance for any help.

Nestor Torres

Answer, by Michael M. (Gandi)

If your domain name is managed by a reseller, MoonFruit, you will need to see with their support team regarding this change, as they are the technical intermediary between you and Gandi.

You can contact them at the following page: http://www.moonfruit.com/contactForm.html?todo=display_form&referer=general

They will have to "release" your domain and handle to you.

As a reminder, the Gandi Wiki and Gandi Groups are not for official support from Gandi. They are for peer-to-peer customer support. If you have any specific questions, please send in a Support Ticket: http://www.gandi.net/support/contact/

Last modified: 08 Mar 2011 at 22:26 by Michael M. (Gandi)