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Renewing a Domain Name
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Question "Renewal help", by .

I just renewed on line and paid with a credit card. My domain expired yesterday. When will it be active again? I renewed by credit card on the 2nd, and received no confirmation e-mail or credit to the account. artisticmischief.com

Answer, by Ryan A. (Gandi)

Once renewed by credit card, the domains are reacivated in a matter of minutes. If it takes longer, I suggest that you contact customer support so we can investigate what may be preventing your payment from going through. As a reminder, you can write to Gandi's support team at https://www.gandi.net/faq/form_contact_support/

Last modified: 05 Nov 2008 at 21:33 by Joseph W K.