Gandi Wiki


You are on a question's page

answered

Question "Error Code 4 in Domain Renewal Atte", by Slappy P.

I'm trying to renew dawgranch.org, which expires tomorrow. I went through and selected 2 years, and paid through my Paypal account. The operation status page says "In Progress", but eventually changes to "Failed" and "Error Code 4". What's going wrong?

Thanks for any help,

David

Answer, by Michael M. (Gandi)

Your PayPal payment was successful, but your renewal hit a temporary glitch. It appears you were successful in relaunching it and renewing your domain. If you receive this error code in the future, simply wait an hour or two and relaunch the order from your "Orders In Progress" page.

As a reminder, the Gandi Wiki and Gandi Groups are not for official support from Gandi. They are for peer-to-peer customer support. If you have any specific questions, please send in a Support Ticket: http://www.gandi.net/support/contact/

Last modified: 18 May 2011 at 16:20 by Michael M. (Gandi)