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Question "Ownership change of domain names", by Aumelina D.

I was charged $15 USD for each domain which I needed to the change ownership of to be in my new name.

It said NO WHERE that I must confirm within 2 weeks and now says that the confirmation has expired yet I was STILL CHARGED a total of US $45 yet the domains were never transferred to ownership under my correct name! I request that the Ownership Change Confirmation be re-opened and that in the future the website directions/emails should state that there is a 2-week window for confirmation. Please respond as soon as possible.

Regards,

~Aumelina~

Answer, by John G. (Gandi)

Hi Aumelina,

What's the domaine name in question ?

Follow-up, by Ryan A. (Gandi)

Last modified: 08 Jul 2010 at 19:56 by Ryan A. (Gandi)