the gandi.net communities
I'm trying to transfer my domain to Gandi. When Gandi sent the e-mail to approve the transfer, I accidentally replied with the DENY message. Now, I can't restart the transfer or send in an approval. When I try to restart the transfer, it goes to processing, but the processing message says that the order has been refused and a few minutes later, once again says failed. I can't try to initiate a new transfer because it says the domain has already been transferred.
Any ideas on what to do?
Hello philip. Our support team would be pleased to restart your transfer for you. Please contact them at http://www.gandi.net/support/contact/ and be sure to provide all the information that will be necessary for the identification of your account and domain.
Last modified: 12 Mar 2009 at 11:20 by Ryan A. (Gandi)
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