Gandi Wiki


You are on a question's page

Changing Account Information
answered

Question "how to change owner email address?", by Jeanne S.

I am able to update all email addresses except the Owner is greyed out. I am logged in correctly.

What is the problem?

thanks!

Answer, by Ryan A. (Gandi)

Hello,

As a reminder, the wiki is intended for informing our customer of Gandi's procedures and services and is not for customer service follow-up. For customer service and specific questions concerning your account please contact our team using the form available at https://www.gandi.net/faq/form_contact_support/

In this case, you are logging in under the wrong handle (admin). If you log in under the owner handle, you will be able to change its email address.

Last modified: 21 Mar 2012 at 14:02 by Ryan A. (Gandi)