If you have purchased a Pro or Business certificate, you will need to provide some documents in support of your application. The documents that you need to submit will depend on the details of the owner of the domain name for which you would like to create a certificate.

The entity (a physical person or legally-registered entity, such as a company) to be identified in the application is always the owner. If the current owner of your domain name is not correct, you will need to correct it by performing an ownership change prior to the activation of your SSL certificate.

Once your SSL certificate request has been filed, we will send a message to the administrative contact to validate this email address.

Next, a second email request will be sent to the administrative contact of your domain name to confirm the SSL certificate generation.

Once this verification has been made, you will receive an email that will (if necessary) request certain documents be provided so that the ownership of the domain name can be checked and validated. You will be told where and how to send your documents.

Once the documents are validated, you can install and use your certificate.

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You do not need to provide any documented proof of ID.

You should validate the email address of the administrative contact. Next, the administrative contact should authorize the SSL certificate validation.

The required documents are as follows:

• A proof of residence (same name and address as indicated in the whois), issued within the past 3 months,
• AND a photocopy of a legal photo ID or valid passport.

If you do not have any proof of residence in your name, you must provide a legal document that proves your relationship with the person who owns the residence you indicate in the whois (a copy of your rental contract, etc.)

You must provide a certified copy of the association's registration from the public agency that manages such registrations in your country.

You must provide a certificate of incorporation or other legal proof of your company's registration, delivered from the appropriate authority in your country AND a photocopy of a legal photo ID or valid passport.

If you are unsure as to what document to send, please feel free to contact our customer support team.

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Gandi's Business SSL certificates are provided in partnership with Comodo, a world leader in the sale of certificates.

The required documents must be sent directly to Comodo which will be responsible for the verification of your documents.

Once the certificate creation request has been requested from Gandi's website, you must send the four following documents to them by fax at 1-866-446-7704 (U.S. and Canada) or +1 801-303-9359 (Worldwide):

• a proof of residence (same name and address as indicated in the whois), that was issued within the past 3 months,
• a photocopy of a legal photo ID or valid passport,
• a duly-completed Business SSL certificate request form,
• a signed Business SSL certificate subscriber agreement form

Once these documents have been sent, Comodo will contact you directly to complete the verification process.

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