Forwarding address with Gandi Mail

This page implies that your domain is set up to use Gandi Mail. Please refer to step 1 here to be sure that you are correctly using our mail servers for your domain.

There are three different types of email forwarding that you can set up at Gandi:

Setting up a forwarding address

Forwarding addresses make it possible to redirect mail from one or more of your domain's email addresses to an external address, such as when you want mail that is sent to something@yourdomain.com to something@yourusualemail.com. You can create up to 1000 forwarding addresses as you want, though it is not possible to set-up a catch-all address.

The emails must be retrieved from the external mail account they have been forwarded to.

Before creating the forwarding address, verify that you are using Gandi's MX servers. This is required so that mail can be routed through servers Gandi. For help, see Setting up your DNS zone file.

Once the domain's zone file has been configured, log into the domain in question (we'll call it yourdomain.com for this guide).

Simply go to the Gandi Mail mailbox management page:

And click on “Manage”:

This will bring up the email management page. Click on “Create”:

You will then see the form that is used to create an email address.

You can choose between two types of accounts: a mailbox on Gandi's servers to which the email will be delivered and which will be accessible from webmail and email clients, or a forwarding address that will redirect the email to an external address:

Choose “Forwarding” to create a forwarding address. The form will then change to become more simple, and you will see this:

Where it says “E-mail account” (and may be pre-filled with your handle), put your desired mailbox name. This is the part that comes before the @ in your email address.

Where it says Forwarding addresses, put the target email address(es). This is where you'll put your Yahoo, Gmail, AOL, or whoever your usual email provider happens to be.

In the example below, all mails sent to info@jouetcaprice.com will be forwarded to hatcanoe@hotmail.com.

You can forward mails to more than one address; just add them to your list.

If you use GandiMail to forward to GMail and send a test message from that GMail address to the GandiMail forwarding address, you will not receive it. This is due to a policy at GMail and we are unable to do anything about it. Your email is being forwarded correctly by us, but GMail is not displaying it.

See also

Last modified: 09/19/2013 at 11:34 by Ryan A. (Gandi)