Table of Contents
Frequently asked questions about email aliases
How can I create an alias?
How can I create a dynamic alias?
What happens if the condition for a dynamic alias also matches the name of another mailbox?
Say you have created the dynamic alias
rob* on the mailbox
Starting with rob
These addresses will all meet that condition:
So email sent to any of the addresses above will arrive in the mailbox
But what if the mailbox
email@example.com exists too?
If you create
firstname.lastname@example.org as a mailbox and
email@example.com as a dynamic alias on a different
mailbox, does email to
firstname.lastname@example.org get sent to the
roberta@ mailbox, the
bob@ mailbox with the
rob* dynamic alias, or both?
If you create a dynamic wildcard alias on a mailbox which matches partially the name of another mailbox, the email will be received on the alias mailbox only.
This is because when a search is made from our mail service on a recipient, it stops at the first match: the alias(es).
This means if you create the same alias as the name of a different mailbox, you need to create the same alias on the other mailbox to continue to receive the mail.
In our case above, we would simply need to add the alias
roberta on the
roberta@ mailbox to ensure she receives her mail (and not Bob's).