There are very few questions that do not have their answer in this wiki, or in Gandi's FAQ. Indeed, before contacting customer support, please have a look at the following common problems, and their solutions.

• I can't log in!
• My password is not working!

• I forgot my password!
• I forgot my handle!
• Finding your Lost Password
• Finding your Gandi handle(s)
• Finding your Gandi password
• I requested that my password be sent to me, but I never got it!

• Cannot see or modify my domain, e-mail address, or invoice
• Payment Problems
• My website 'doesn't work'
• My e-mail 'doesn't work'