.IT domains can take some time to transfer, depending on whether they are currently at a registrar or a maintainer. Here are some tips to help your transfer go as smoothly as possible.

Your domain name is managed by a maintainer (MNT) if you see "-MNT" at the end of the "Name" line in the domain's whois (check the whois of your domain here).

Registrar
Organization:     example s.p.a.
Name:             EXAMPLE-MNT

This means that your current provider does not handle .IT domains electronically using EPP, and you will need to submit a form to the Italian registry for manual verification.

1. Launch your transfer to Gandi using our transfer form.

2. When asked for your authorization code, check the box that will let you proceed without giving the auth code,

3. Do not change the owner name for the domain. The name of the owner handle at Gandi must correspond 100% to the name of the owner at the current registrar. If this is not the case, the transfer will fail.

If you want to change the owner, you will need to do this before the transfer, or after the transfer. An owner change is not free for .IT domains, and you will need to contact customer support for assistance with this.

4. Go to: http://docnl.gandi.net/search.php?form=it_transfer and enter your domain name where it says "Search your domain" (if you see "Transfer for domain name not running" after submitting your domain, then contact customer support)

5. You will now need to fill out the form (in Italian only!).

6. Fax your form to +39 050-570230. It must be legible, as illegible forms will be rejected by the registry. You must fax it no later than 14 days after you launch the transfer!

7. Please wait several days for your form to be processed. If your domain is not transferred after 5 days (the registry's max reply time), please contact Gandi's customer support.

Your domain name is managed by a registrar (REG) if you see the following line in the domain's whois (check the whois of your domain here).

Registrar
Organization:     example s.p.a.
Name:             EXAMPLE-REG

This means that your current provider handles .IT domains electronically using EPP, and you will need to provide an auth code. No paper forms are necessary.

Before launching the transfer, contact your previous registrar to get the domain's auth code and to be sure that it is not locked against transfer.

1. Launch your transfer to Gandi using our transfer form,

2. When asked for your authorization code, indicate the auth code that your previous registrar provided you. It will be between 6 and 16 characters.

3. Do not change the owner name for the domain. The name of the owner handle at Gandi must correspond 100% to the name of the owner at the current registrar. If this is not the case, the transfer will fail.

If you want to change the owner, you will need to do this before the transfer, or after the transfer. An owner change is not free for .IT domains, and you will need to contact customer support for assistance with this.

4. Confirm the email that Gandi sends to the owner handle of the domain name at Gandi.