• I want to delete my domain name. What do I need to do?
• Can I line up my expiration dates to renew all my domains on the same date?
• When I try to renew my domain, I am told to see my reseller. Why?

Before you go to renew your domain name, please have your (billing - if applicable) Gandi handle and password ready.

If you are not able to log in with a Gandi handle associated with the domain(s), you may use any other Gandi handle you may have, or create a new one just to renew the domain

To renew your domain name, you need to:

1: Indicate the domain name(s) to renew.

1. Option 1: Renewing from Gandi's home page
2. Option 2: Renewing from the Domain Overview page
3. Option 3: Renewing from the domain's control panel

2. Choose the number of years to renew, and accept the contract

• See how this is done

2. Pay for the operation

• See how this is done

• Restoring a domain name

(D = The domain's expiration date)

The auto-renewal is an action which will renew your domain name automatically 15 days before its expiration date. For this there are two prerequisites:

1. You must activate the auto renewal option for the domain(s) concerned. All that is necessary to do is click on the icon. When the auto-renewal is active, the icon is green:
2. You must have a prepaid account with sufficient credit (keep in mind the TVA) to carry out the operation. The prepaid account being credited must be the same user who activated the auto-renewal (person requesting the operation ). Ex.: Your domain has for owner contact AB9234-GANDI and billing contact CD9678-GANDI. If AB9234-GANDI activates the auto-renewal for the domain, it will be that contact, CD9678-GANDI, which must have sufficient prepaid credit. We will debit the prepaid account for CD9678-GANDI even if it doesn't have enough money in the account.