Gandi Wiki


Questions

Technical Settings

What is a DNS?

Please refer to our glossary dhere.

Who provides DNS?

Note: Your Internet Provider may have provided you DNS when you subscribed. These DNS are not necessarily for domain names management. You can ask your Internet Provider technical support for more informations.

You can use these types of DNS :

  • Gandi's, without any additional cost* :

During your domain name registration process, use the fast buying interface : the domains will be automatically registered with Gandi DNS.

After your domain name registration process, use the "Manage" page tab. Once you are authenticated on the control panel, select the domain you want to modify. At the bottom of the domain name's details, click on the "Modify" link of the "Technical parameters" area. Set our parking service DNSa.dns.gandi.net /b.dns.gandi.net / c.dns.gandi.net .

  • Your web host provider
  • Any organisation/provider/other that uses a permanent connection, and a server set as a nameserver.

Where can I find an inaccurate Whois complaint form?

Here is our interface for filing a complaint concerning incorrect Whois data for a domain name registered with Gandi.

How do I change my domain technical parameters online ?

You can update your domain details online. This kind of changes requires a few days propagation, in order for the whole Internet network to update.

You just need to go on Gandi's website to modify your DNS.

If you need some support or advices about the changes you want to make, you can contact our technical support team by e-mail.

Note that you can not use your Internet Provider DNS and Gandi DNS (forwarding services, personalized DNS zone file) at the same time. You have to choose between Gandi DNS or your Internet Provider DNS.

The owner and the administrative and technical contacts have the rights to modify technical parameters. To do so, click on the Manage tab. Authentify with your Gandi handle. Select the concerned domain name, and on the bottom of the page, use the "Technical Parameters" part :

  • Click on the "Modify" link and type your web host service DNS
  • After validation, Gandi will maintain your web forwarding until the new servers are properly propagated. If your website is no longer available, you have to contact your web host service.
  • If there is any access problem concerning the website that is linked to your domain name, after the modification, you will have to contact your web host service technical support.

Can I configure my domain with my own DNS?

You have a permanent connection and you have configured your own DNS. You must update your DNS in your domain name's technical settings.

Verify that your nameservers have been registered with the appropriate Registry.

  • To register a new nameserver, contact the administrator of the domain in which your DNS is contained. For example, if your DNS is called a.dns.gandi.net, you must contact the owner of gandi.net.
  • If the domain has been registered by Gandi, its administrative or technical contact may register your server in our "Manage" page. Sticking with the example of a.dns.gandi.net, the domain gandi.net is registered by Gandi. It is therefore only AR41-GANDI (technical contact of the domain) that may make the DNS registration with the registry.

To register a nameserver with the registry for a domain that you acquired by Gandi, please use your Control Panel. After selecting the domain, in the "Technical Settings" area (on the bottom of the page), you may "Create a glue record".

Note:

  • IPV6 is available for glue records for supported registries
  • some Registries manage directly glue records, that's why you don't have acces to the link "create a glue record" for these TLDs (.fr .be .eu .co.uk .org.uk .ch .li).

Use your new server for a domain name

All that remains now is to associate the nameserver to your Gandi domain, by using the Manage section.

Note:

Unless you use our secondary DNS, your new list of DNS must not have any of Gandi's nameservers. They will not be correctly configured for your domain, which will cause problems in their operation.

How can I manage my Gandi DNS zone file?

Only the administrative or technical contact of the domain may create, delete, or modify records in your Gandi DNS zone file.

For this, please go to our "Manage" page. Select the domain to modify and look at the "Technical Settings" section of the page, and simply click on "Manage DNS zone file".

This is where you can modify the content of your zone via three interfaces: simple, normal, or expert.

Modification are applied to Gandi's DNS nearly instantly.

To learn more about DNS: http://en.wikipedia.org/wiki/Dns

What are glue records restrictions ?

Some Registries manage directly glue records, that's why you don't have access to the link "create a glue record" for these TLDs (.fr .be .eu .co.uk .org.uk .ch .li).

Note:

It is possible for Gandi users to specify IPV6 addresses concerning glue records, for most extensions. It is now possible to use both IPV4 and IPV6 for the same hostname.

http://wiki.gandi.net/en/domains/management/change-glue

What is the propagation delay?

About half a day. All the servers of the Internet need some time to take into account your modification. This is called the DNS propagation delay. This delay is not up to Gandi.

Does Gandi provide a secondary nameserver?

You have your own primary nameserver, but you need a secondary DNS. Gandi can provide this service to you, with no extra charge (you only pay for the domain registration).

In your "Domains" page, select the domain in question. You will have instant access to the administration of your domains here. In the section, "Technical Settings", click on "Modify" in the "Technical" column.

Then, simply add the following nameserver (as secondary):

ns6.gandi.net 217.70.177.40

Note that in order for this to work, you must first have the possibility of including ns6.gandi.net in the zone, as it will be requesting zone tranfers from the primary nameserver.

After you submit your form, our DNS server will automatically be updated (if the primary server is correctly configured). IT will be ready to use by your domain within 24 hours of your modification. It is periodically synchronized with the list's primary nameserver.

What are the advantages of the customized DNS service?

  • This is Full DNS hosting (primary and secondary DNS). Gandi's servers are connected permanently to the Internet, thus they can act as nameservers for your domain name if you so wish.
  • This service is free of charge. You only pay for the domain registration.
  • You can modify your zone file at any time.
  • You can set up A CNAME MX TXT AAAA SRV records (zone file handling).
  • You can define and change your zone through our Web interface:
    • Create A records in your domain name to any static IP address
    • Create aliases and subdomains in your domain name
    • Declare servers handling mails
    • Setup a wildcard.

Does Gandi provide a reverse DNS service?

We cannot offer a Reverse DNS service, because the IP address is not provided by Gandi. You should send your request to your IP provider.

Does Gandi provide a dynamic DNS service?

You want to add a nameserver to your domain, using a dynamic IP service.

Gandi does not provide and does not plan to provide a dyndns service.

Nonetheless, you can use Gandi as registrar and use a third-party dyndns service for your domain. You just need to state DNS you want to use (for example DNS from dyndns.org) exactly as you would do for any webhosting company.

What forms of web forwarding does Gandi provide?

Gandi provides you with three different types of forwarding: 301, 302, and "Masked".

301 Direct (permanent) Forwarding

The real address of the site appears after the forwarding. Good search-engine ranking.

This is direct forwarding, meaning that the domain name will change once the browser has been forwarded to the new address. 301 forwarding is called "Permanent" forwarding, because it is intended for addresses that are "permanent" - such as the address of a website - as opposed to just a link within a page.

302 Direct (temporary) Forwarding:

The real address of the site appears after the forwarding. Poor search-engine ranking.

This form of direct forwarding is called temporary, because it is used for links within websites that are not meant to be there for a long time. Search engines, therefore tend to give this type of forwarding lower priority when indexing content for their query results.

"Masked" Forwarding:

The real address does not appear (your domain name stays in the address bar). Very poor search-engine ranking.

This type of forwarding is used to forward your domain to another website, while keeping your domain or subdomain name in the web browser's address bar. The main disadvantage of this type of forwarding is that it uses Frames. Many search engines, such as Google, ignore framed content, and so your site will not be found easily via your domain in a search engine query?

Click here to see how to set up your domain for web forwarding.

How can I stop Gandi's forwarding services?

If you want to keep Gandi's DNS, but delete the existing forwards, simply go to the Manage section of our website. Select the domain to modify. Once you are on the page with all the domain's details, on the bottom of the page, you will see the "Technical Settings" section; from the "forwarding" column, click on "update" then remove any forwarding address you may have, and click on "submit".

If you want to use other DNS, you may make the changes in the "Technical" column of the "Technical Settings" section. In order for your domain to remain accessible without interruption, our servers will maintain forwarding for several days, the time necessary for the new servers to take the relay (propagation time). Gandi's forwarding service does not hinder the outcome of this change, and assures that there will not be any disruption in service for your new website.

Can I hide my website's real address?

Yes! There are a couple of ways to do this:

  • Using our Gandi's domain forwarding service: Our URL forwarding service is masked, meaning that your domain name will stay in your web browser's address bar, even though you have been forwarded to a different website.
  • use the DNS services of your web hosting company: to point the domain name to your website's IP address, or to get an invisible web redirection (with a proxy or frames). In this case you can update your domain name's settings via your "Manage" page.
  • If you have a static IP address: and if you know how to configure a DNS zone (Bind file), you can use our Zonefile DNS management service. Click on the concerned domain and use the "Web forwarding" part. Free of charge, this service enables to point your domain name directly to your static IP address.

How can I set up an e-mail forwarding?

To create an e-mail forwarding address, you need to:

  1. Go to the domain name's control panel (if you have more than one, you need to click on the domain that you want to create an address for)
  2. Click on the link "manage my accounts" in the e-mail area (down in the Technical Settings section). This will take you to the page where you can create a new mailbox.
  3. From there, click on the "create" button and select the type of e-mail service you want to create. Select "forwarding" in this case.
  4. Enter the name of the forwarding address that you would like.
  5. Enter the name of the e-mail address or addresses (one address per line only) to where you want to forward the mails to that are sent to your forwarding address.

What is the difference between http://, https://, and ftp://?

http://

HTTP stands for "Hypertext Transfer Protocol". When you (via your browser) send a request that begins with http://, you are specifically requesting a transfer of a file over the internet. Once the file arrives, you will then be able to open and view it on your browser (ex. a website).

https://

HTTPS stands for "Hypertext Transfer Protocol over Secure Socket Layer". This is a web protocol like HTTP, but it sends and receives data that is encrypted. This is often used by banks, etc. who require added security.

ftp://

FTP stands for "File Transfer Protocol". This is a special protocol that is used for exchanging files and commands over a network, such as the internet. This is most commonly used for uploading and downloading files to and from a server.

Unless you have a specific reason to do otherwise, you should use http:// when setting up your web forwarding address.

What is an IP address?

Internet Protocol (IP) is a system of communication that allows machines that are networked together to exchange information between them. In order for a computer to know where to find another computer on the network, it must know what its number is (IP address).

A domain name allows one to associate words (easier to remember) to an IP address. The worldwide system of domain names is really like a giant telephone book.

To have your computer appear in this "directory", you must register your domain with an accredited registrar, such as Gandi.

Last modified: 02 Dec 2011 at 23:52 by Donald J. (Gandi)