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Consolidating handles

So you have 14 different handles and it is driving you insane? You just want to manage your domains under a single handle?

Before you begin, however, you need to choose the handle that you want to be your "definitive" handle. Be sure that it contains your full contact information and that it is correct and up-to-date, to avoid problems in the future.

Consolidating your handles only involves two operations, and for security and legal reasons we cannot consolidate your handles for you; these are:

  1. Changing the owner (click here to see how to do this)
  2. Changing the contacts (click here to see how to do this)

Note:

The ownership change will be free if Gandi created the handle following an incoming transfer on our former transfer system and if the extension allows it, or if we created it when we went from V1 to V2 of our website. It is also free if you are have B rates or higher in other cases. If you believe that you meet these criteria but are still asked to pay, please contact support).

All that you need to do is to simply change the owner to be the "definitive" handle, and change the contacts to be the "definitive" handle. Once this has been done, you will see that you only have to worry about one handle!

Deleting unused handles

Once you have successfully changed the owner and contacts of your domains to be a single handle, you will be left with a bunch that no longer do anything.

To deactivate these, simply log into the handle you want to deactivate, and then from "My account" click on the "Account" button:

account.jpeg

You can then scroll down to the bottom of the page that appears and click on the link to delete your account. If you do not see the link then the handle is still associated to a domain or other product (Sitemaker, hosting…):

delete-account.jpeg

Why do I have so many handles?

It is common to have more than one handle at Gandi. This is because:

  • Transfers: when you transfer a domain to Gandi, we create a new handle for the domain's owner from the whois information provided by the former registrar. This is done to protect you from the possibility of theft.
  • Gandi V1 to Gandi V2: On June 1st 2006 we changed our website. Part of the change involved creating an owner handle for each domain based on the registration information originally provided when the domain was purchased. however, since Gandi V1 only attributed 3 handles (admin, tech, and billing) to each domain, when the owner handle arrived, it was a new one.
  • Other: it is entirely possible that when you registered a domain through a reseller, friend, or someone else, that they made a handle in your name, even though you may have already had one.

Note:

It is important to understand that a handle has legal rights on a domain. Even though it may be your name on a handle, until you have gained access to that handle, you cannot use it for manipulating your domain.

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Last modified: 07 Jul 2011 at 09:05 by Ryan A. (Gandi)