the gandi.net communities
1. please credit your handle's prepaid account for the amount equal to a one-year creation of the domain name according to your rate scale. You may view the prices at: http://www.gandi.net/domain/price/info
You can see how to credit your prepaid account at: http://wiki.gandi.net/en/billing#your-prepaid-account
2. send an email to customer support using our online form (unless you have already done so), requesting the owner change and authorising the debit of your prepaid account for the operation.
3. Please fill out the special owner change form, and fax it to Gandi at +33.1.43.73.18.51 along with the reference number of the support ticket you just sent (you will get this in the auto reply).
The special owner change form may be downloaded here: chgt-prop_en_20070924.pdf. Note: if you need to send it by the post, our address has changed. It is currently:
Gandi SAS 63-65 boulevard Massena Paris (75013) France
It is necessary to accompany your form with all the proofs of ID that are indicated in the instructions on the form.
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RSS feed for questions matching this filter (Help)Last modified: 05 Mar 2012 at 14:51 by Ryan A. (Gandi)
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