Why was my payment rejected?
If you get an automated cancellation mail like this:
Our payment system has rejected your payment, and we are unable to complete your order 1234567. Consequently, the order has been canceled, and your account has not been debited. (...)
Please contact our customer care team for assistance without delay. The problem is due to our system rejecting your payment for some reason, and so we need to see with you on an individual basis to resolve the problem.
- Did my payment go through?
- Invoicing FAQ
- Which mean of payment do you accept?
- My promo code isn't working
- Refund FAQ
- What about VAT (Value Added Tax)?
- What are the minimum payment amounts?