===== Question "Ownership change of domain names", by Aumelina D. =====

I was charged $15 USD for each domain which I needed to the change ownership of to be in my new name.

It said NO WHERE that I must confirm within 2 weeks and now says that the confirmation has expired yet I was STILL CHARGED a total of US $45 yet the domains were never transferred to ownership under my correct name!  I request that the Ownership Change Confirmation be re-opened and that in the future the website directions/emails should state that there is a 2-week window for confirmation.  Please respond as soon as possible.



Regards,

~Aumelina~

===== Answer, by John G. (Gandi) =====

Hi Aumelina, 

What's the domaine name in question ?