====== I can't log in ! ====== There may be several reasons why you cannot log in, each of which must be considered. Login problems can be just one of the points below, or a combination of them: * Your browser is [[en:domains:troubleshooting:wrong-password|not accepting cookies]] * You are using the [[en:domains:troubleshooting:lost-password|wrong password]] for the Gandi handle you entered * You are using the [[en:domains:troubleshooting:find-handle|wrong Gandi handle]] for the password you are using * You are not entering the password correctly (spelling, case-sensitivity, etc.) * You are not entering the handle correctly (typo, etc.) * The date and time of your computer are incorrect (this affects cookies) * There is an internet security firewall that is blocking the operation (see your ISP for help) * You are not connected to the internet or your connection has slowed to a halt (see your ISP for help) If you contact Gandi's Customer Care, concerning a login problem, you will be asked to verify all of the above. To save time, please verify all the possible reasons for error in the above before contacting Gandi. ----